Welcome to
alaninumall.com’s Shipping Policy, where we outline the reliable, cost-free shipping services we provide for all
Premium Nutritional Supplements orders. This policy applies to every purchase placed through our website, with consistent terms for all destinations and no distinction between domestic and international delivery.
We offer free standard shipping on every single order—there is no minimum purchase requirement to qualify for this benefit. Whether you’re buying a single supplement bottle or stocking up on a full wellness routine, or if you’re a wholesale partner placing a bulk order (reach out to wholesale@alaninumall.com for business-specific logistics), you’ll enjoy completely fee-free shipping with no hidden surcharges. All shipping-related transactions are processed in USD (U.S. Dollars) to ensure pricing transparency and consistency for all customers.
All orders are processed and prepared for shipment within 1–3 business days of successful payment confirmation. Our team works efficiently to fulfill orders, though during periods of high demand, minor delays in processing may occur. Please note that we do not process orders on non-business days (weekends and official holidays).
Once your order has been dispatched from our fulfillment center, the estimated delivery window is 6–12 days for all locations worldwide. This timeline is consistent across all shipments, regardless of the destination.
You will receive a shipping confirmation email with a unique tracking link as soon as your order ships, allowing you to monitor its progress in real time. While we strive to meet this delivery window, occasional delays may arise due to factors outside our control, such as carrier disruptions or customs procedures for international shipments. We will assist you in investigating any unexpected delays upon your request.
It is the customer’s responsibility to provide a complete, accurate, and valid shipping address at checkout. We are not liable for lost, delayed, or misdelivered packages caused by incorrect address information. If you need to update your shipping address after placing an order, please contact our customer support team immediately—address modifications cannot be made once an order has entered the shipping process.
Wholesale partners placing bulk orders via wholesale@alaninumall.com will receive the same free shipping benefit and 1–3 business day processing time as retail customers. Larger wholesale shipments may utilize specialized carriers, but the overall delivery timeline will still align with the 6–12 day window for all destinations. Our wholesale team will coordinate directly with you to ensure your bulk order is delivered seamlessly to your business location.
If your package does not arrive within the 6–12 day delivery window, please contact our customer support team with your order number and tracking information. Our team will work with the shipping carrier to trace your package, resolve any issues, and provide you with updates on the status of your shipment. If necessary, we will facilitate replacements or other resolutions to ensure you receive your premium nutritional supplements in a timely manner.
By placing an order on
alaninumall.com, you acknowledge and agree to the terms outlined in this Shipping Policy. For additional questions about shipping, feel free to reach out to our support team or contact our wholesale department at wholesale@alaninumall.com for business-related shipping inquiries.
